Do they know what ‘communicative competence’ or ‘B1 on the CEFR’ mean? Probably not … so don’t include it! 2. Then eliminate anything on the list that you think they will not be familiar with. Tip: Start with a list of the things that you need parents to know, agree to or understand. It leaves no doubts or ambiguity about the purpose of the communication. Clear communication explains complicated ideas in ways that you can understand using simple and familiar language. It is important to be clear about our aim and message when we are communicating with someone. It will help you explain to parents exactly what you need them to know so they become your partners in their child’s learning journey. Having an effective strategy to bring them into the classroom and the learning process is very often the key to success.įollow our seven-point checklist when you plan, write and revise your communications. As a teacher, having open and constructive channels of communication with parents is essential. Parents have a very keen interest in what happens with the learning of the children in their care. Yet, in the context of young learner and teenage education this leaves out a very important stakeholder – the parents or carers! When we think of the people involved in teaching and learning, we tend to think of the teachers and the learners. Noise interferes with normal encoding and decoding of the message carried by the channel between source and receiver.Helping teachers talk to parents about A2 Key for Schools, B1 Preliminary for Schools and B2 First for Schools This can be external or internal/psychological. “Interference is anything that blocks or changes the source’s intended meaning of the message” (McLean, 2005). ![]() Interference, also called noise, can come from any source. A professional communication context may involve business suits (environmental cues) that directly or indirectly influence expectations of language and behaviour among the participants. “The context of the communication interaction involves the setting, scene, and expectations of the individuals involved” (McLean, 2005). Surroundings, people, animals, technology, can all influence your communication. “The environment is the atmosphere, physical and psychological, where you send and receive messages” (McLean, 2005). Verbal or nonverbal, all these feedback signals allow the source to see how well, how accurately (or how poorly and inaccurately) the message was received (Leavitt & Mueller, 1951). Feedback is composed of messages the receiver sends back to the source. When you respond to the source, intentionally or unintentionally, you are giving feedback. “The receiver receives the message from the source, analyzing and interpreting the message in ways both intended and unintended by the source” (McLean, 2005). Written channels include letters, memorandums, purchase orders, invoices, newspaper and magazine articles, blogs, email, text messages, tweets, and so forth. Spoken channels include face-to-face conversations, speeches, phone conversations and voicemail messages, radio, public address systems, and Skype. ![]() “The channel is the way in which a message or messages travel between source and receiver.” (McLean, 2005). The message brings together words to convey meaning, but is also about how it’s conveyed - through nonverbal cues, organization, grammar, style, and other elements. “The message is the stimulus or meaning produced by the source for the receiver or audience” (McLean, 2005). ![]() By watching for the audience’s reaction, the source perceives how well they received the message and responds with clarification or supporting information. The source encodes the message by choosing just the right order or the best words to convey the intended meaning, and presents or sends the information to the audience (receiver). The source imagines, creates, and sends the message. The communication process can be broken down into a series of eight essential components, each of which serves an integral function in the overall process: Chapter 1: Professional Business Communication 4 Eight Essential Components of Communication
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